Reactivate your first 10 dormant clients in 30 days using a win-back sequence to your existing list. Or it’s free.

Every client already in your system carries $5,000 to $16,800 of lifetime value. We text a win-back offer to the ones who haven’t been back in 6 months and put the responses straight on your calendar. Real revenue in the first two weeks or the setup is free.

73% of visits are repeat clients$5,000–$16,800 five-year client valueOnly ~26% of missed inquiries get follow-up

Get my free audit Run the numbers

Answering right now

801-421-5623

Call it and hear how it handles a new-consult inquiry. Same system we would put on your line.

Call and hear it

Ask it what we charge. Ask it if it’s a robot.

The numbers for Med Spa & Aesthetics

The leak isn’t your front desk. It’s what happens after.

Across more than a million connected calls to aesthetic and dental practices, the pattern is the same: the inquiry arrives, the team is mid-treatment, and the follow-up never happens.

The follow-up gap

Roughly three out of four people who couldn’t reach a practice never heard from anyone afterward. They didn’t say no. They were never asked.

26%of missed inquiries ever received any follow-up — Patient Prism

A third never get through

Front desks are treating, checking in, checking out. Roughly a third of callers never reach a person at all — and the next number they dial is your competitor’s.

64.6%of calls reach a staff member — Patient Prism

The list is the asset

With 73% of visits coming from repeat clients, the fastest revenue you have isn’t new ads — it’s the clients already in your system who haven’t been back in six months.

$5,000–$16,800five-year value of a med spa client

Sources. Call-handling and follow-up figures from Patient Prism’s published analysis of 1.1 million-plus connected calls. Five-year client value from published med-spa treatment lifetime-value modeling. Nothing here is a guarantee of your results.

What it looks like

One inquiry, two outcomes.

Today — 2:10pm Thursday

A new Botox consult submits your website form.2:10pm

Your team is mid-treatment. The tab stays open.2:30pm

She books with the spa that texted her back first.3:05pm

The follow-up call never happens.—

Client lost — and five figures of lifetime value with her.

With Full Docket

“Hi Sarah — thanks for reaching out about Botox. Want to grab a consult this week?”2:10pm · 8 seconds later

“Yes! Anything Friday?”2:12pm

“Friday 3:40 is open — want me to hold it for you?”2:12pm

Booked, confirmed, reminded. Nobody at the front desk touched it.2:14pm

Client won — and she rebooks in 90 days.

See what it’s costing you

Where we start

Reactivation first. It pays for everything else.

A win-back campaign to your existing client list typically books real revenue in the first two weeks — before you spend a dollar on new ads. We would rather prove it on your own list than argue it here.

Get my free audit

Free, no obligation

Show us your inquiry flow. We’ll tell you what it’s costing you.

Fifteen minutes. We go through your actual numbers — inquiries, follow-ups, lapsed clients — and you’ll know exactly where the holes are, whether you hire us or not.

Prefer to just hear it? Call 801-421-5623 and talk to the system itself.